SerOps in 2 minutes: from a broken deploy to the root cause
A real incident in the live demo: a hotfix deploy leaves a query holding a row lock. SerOps finds it without an alert, explains the root cause, points to the commit and shows the traces, logs and metrics behind it.
Chapters
Transcript
0:00Production is down. Four tools. Four tabs. No answer.
0:05This is SerOps. Know why production broke.
0:09Every 15 minutes, SerOps reads your logs, metrics, traces, deploys and code, and finds incidents even when no alert fired.
0:17When something breaks, the overview leads with it: why it is happening, and what to do.
0:23Every incident becomes an issue, ranked by severity, not a flood of alerts.
0:28One click: the root cause, the fix, and why the AI thinks so, step by step.
0:36The full analysis, in plain language: the v2.3.4 hotfix left a long query holding a row lock.
0:43How it got there, and the commit it traced the incident to.
0:48The correlated timeline draws the causal chain: the deploy, the failing trace, the errors.
0:54And the fix to apply, next to the exact commit and its author.
1:00Every finding comes with the traces, logs and metrics behind it.
1:05In the middle of an incident? Pick a window, say what you see, and investigate now.
1:15Ask follow-up questions in plain language. Answers come from your data.
1:20Answers name the deploy, the commit, and how confident the AI is.
1:27The root cause reaches your on-call in Slack, Teams, PagerDuty, OpsGenie or email.
1:33Routing rules decide who hears about what, with escalation and quiet hours.
1:39Sentinel skips quiet windows, so the AI only runs when something changed.
1:44Bring your own model: Gemini, Claude, OpenAI, DeepSeek, or Ollama, fully local.
1:51It connects to the stack you already run: Git, CI/CD, logs, metrics and traces.
2:00Open source, and self-hosted with Docker or Helm, in about ten minutes. Secrets are redacted before anything reaches the AI.
2:09SerOps. Know why production broke. Try the live demo, or star us on GitHub.